Our services are designed to offer your business or home office with effective solutions to keep your technology running at its peak. Choose from our on-call IT support packages or select a remote/telephone support option. Marivel IT Services offer assistance across Melbourne in areas such as Essendon, Northcote, Preston and surrounding suburbs. We're experienced in the design and installation of all computer networks and can offer comprehensive IT support for all.

Choose the right services for you or contact us directly for a discussion about what options you may need.

Pay as you go IT Support

ON CALL Casual Hourly Rate

Desktop Support $135 /hour inc gst

Network Support $165 /hour inc gst

Purchase IT Support

Prepaid Support Packs


5 hours $641.25 inc gst (SAVE 5%)

10 hours $1262.25 inc gst (SAVE 6.5%)


5 hours $760.00 inc gst (SAVE 7.9%)

10 hours $1496.00 inc gst (SAVE 9.3%)

Purchase IT Support

Support Contract

We can negotiate a plan and price to suit your needs and budget. Pricing is dependent on number of computers, type of service (desktop, network or consulting) ,anticipated service frequency (whether you choose a 2, 3, 4, 6, 8 or 12 times per year) and length of contract (between 12 to 36 months). You can save between 20% to 32% off regular hourly rates by choosing a contract. Plus you may be eligible to receive a Store coupon membership (Bronze, Silver or Gold) which entitles you to a discount (between 2.5% to 15% off) from our range of products offered in the Store. And you will receive Priority Support over other non Contract customers.

If uptime is critical to your business, insist on a PREMIUM level package- tailored to your exacting requirements.

Hardware Solutions - for reliability and value for money

FREE Hardware Audit

"Let's make a plan for your Improved IT Performance. We shall perform an audit of your existing computers, software and network and make recommendations about staging replacements or upgrades to your equipment*.

* only applies to customers taking up a contract for the first time (worth up to $450)

Hardware Audit

Hardware Supply

Solutions designed for reliability, performance and longevity. We deal with reliable brands and models with maximum UPTIME- to minimise any problems later. Our competitive pricing and regular price checks mean you will certainly get a great deal from Marivel IT Services.

Purchase Hardware

BONUS telephone support*

*For many of the computers & laptops we supply, we bundle free telephone assistance hours- 2/3/4/5 Hours- depending on the system. This usually done by using remote access.

Make Enquiry

Remote Computer Assistance

Marivel IT Services delivers remote IT Support, by telephone, in home or office assistance. We are growing our network of affiliates across Australia, and will maintain our computer hardware sales in all areas, either remotely or with local teams.

Do you need your network, upgraded, extended, or supported? Call us for advice.


Our team are situated in the northern suburbs of Melbourne, allowing us to provide comprehensive IT solutions to residents in these areas and beyond. Whether you are a business located in Preston that requires system upgrades or your home computer is playing up in Essendon (or elsewhere), Marivel IT Services can help. From Northcote to Craigieburn and beyond, contact us on (03) 9333 0707 to discuss your IT options.

For more information about our plans or to discuss how we might be able to structure our services to suit your organisation please contact us.

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