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Provides desktop support for your Windows based computers. This support may include but is not limited to the following:

  • install and configure Windows operating system
  • install, configure & troubleshoot applications software
  • optimise computer settings
  • troubleshoot boot up failure
  • recovering lost data
  • scan for and remove malware
  • update and configure web browser software
  • support for email services
  • create or modify a script to automate a system task

Desktop support does not include:

  • consulting which may cover hardware, software, work processes
  • connecting the computer to a network or troubleshooting networking
  • connecting a peripheral such as a NAS or server to the network
  • installing and configuring network gear eg install a router

10 hours prepaid support: you save 10.5% or $141.75 off hourly rates

Validity: Up to 10 hours purchase valid for up to 9 months. Between 10 to 20 hours purchase valid for up to 12 months. Over 20 hours purchase valid for up to 18 months.

Pre-paid Desktop Support 10 hours

SKU: 364115376135191
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